Privacy & Cookie Policy

Last updated: 12 November 2026

This policy explains what personal information PASH Studio Ltd (“we”, “us”) collects when you contact us, ask for a quote, place an order or visit this website, and what we do with it.

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Who we are

PASH Studio Ltd, registered in England and Wales, company no. 16829041. Registered office: 33 Church Road, London E12 6AD. Workshop: Unit 3E, 736-740 Romford Road, Manor Park, London E12 6BT. Email: info@pashlondon.com. Phone: 020 8552 1214.

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What we collect

Your contact details: your name, phone number and email address, when you fill in our contact form, call, email or message us on WhatsApp.

Your order details: what you’d like made, sizes, quantities, and any logos, artwork or photos you send us.

Names and numbers to print, for example a team list or a school year’s names. Please only send what’s needed for the order.

Delivery details: your address, if we deliver your order.

Payment records: the amount, date and how you paid, for our accounts.

Website data: see “Cookies” below.

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Why we use it

To reply to you, prepare a quote, and make, deliver or hand over your order. This is necessary to take the steps you’ve asked for before a contract, and to carry out that contract.

To keep accounting and tax records, because the law requires it.

To measure whether our Google adverts lead to enquiries, but only if you accept advertising cookies (your consent).

We don’t sell your information, and we don’t send you marketing messages unless you’ve asked us to.

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Who we share it with

Only with services that help us run the business, and only as much as they need: our website platform (Wix), which hosts this site and its contact form; Google, for advert measurement if you accept cookies; WhatsApp, if you message us there; and our email provider. We also share information where the law requires it, for example with HMRC.

Some of these providers may store data outside the UK. When they do, they must protect it with safeguards approved under UK data protection law.

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How long we keep it

Enquiries that don’t become an order: up to 12 months.

Order and payment records: 6 years, as required for company accounts.

Logos and artwork: kept so we can repeat your order, until you ask us to delete them.

Lists of names to print: deleted 3 months after the order is collected.

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Your rights

You can ask us to give you a copy of the information we hold about you, correct it, delete it, restrict how we use it, object to it, or send it to you in a portable format. Where we rely on your consent (advertising cookies), you can withdraw it at any time. To make a request, email info@pashlondon.com. We’ll reply within one month.

If you’re unhappy with how we’ve handled your information, please tell us first. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

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Cookies

Cookies are small files a website saves in your browser. When you first visit, a banner asks whether you accept non-essential cookies.

Essential cookies (always on) keep the site working and secure, and remember your cookie choice. They’re set by Wix, our website platform, and by Cloudflare’s bot protection. Most last only for your visit. A few last longer, up to 12 months, for example the one that remembers your cookie choice.

Advertising cookies (only if you accept): Google Ads cookies, such as _gcl_au, help us see whether our adverts lead to enquiries. They last up to 3 months. We don’t use Google Analytics, Facebook or TikTok tracking on this site.

You can change your choice at any time by clearing cookies for this site in your browser. The banner will then ask you again.

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Changes

If we change this policy, we’ll update it on this page and change the date at the top.